Front Desk Officer job at Habib University

 Position Title Front Desk Officer
Department Library
Reporting To Assistant Manager, Acquisitions and Public Services
Type of Position Full Time

POSITION DESCRIPTION

The candidate should have a friendly and easy going personality while also being very perceptive, analytical and disciplined. He should be able to deal with queries and provide accurate information related to library resources and services. A customer service-oriented approach is essential.

DUTIES AND RESPONSIBILITIES
 Managing library front / circulation desk operations – Issue, return and renewal of library materials.
 Responding to library related queries in a courteous manner.
 Entering data related to library statistics and important records.
 Facilitating library users to find and locate books on shelves and using online catalog.
 Managing discipline on the first floor library.
 Managing new arrivals display of books and magazines.
 Answering all incoming calls and redirect them or keep messages.
 Keeping front desk tidy and presentable.
 Any other responsibilities assigned by the supervisor.

REQUIRED JOB SPECIFICATIONS
Required Qualification
Bachelors or Masters in any field
Required Experience
Minimum 1 year experience in customer services and front desk operations

REQUIRED JOB COMPETENCIES (Technical and Soft Skills)
S# Competency Criticality (High / Low / Medium)
 

1.

Productivity Software including MS- Word and Excel  

Medium

2. Teamwork High
3. Adaptability / Flexibility High
4. English Language Proficiency High
5. Organized and detailed oriented High
6. Interpersonal skills including effective written and verbal communication  

Medium

Click here to apply

 

Post Author: Admin

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